The Veravox team replies to every support request within 1 business day. Before writing us, please check the FAQ section on the home page.
Contacts
- General support: support@veravox.app
- Privacy and personal data: privacy@veravox.app
- Billing: billing@veravox.app
- Contractual matters: legal@veravox.app
Hours
Monday to Friday, 9:00 – 18:00 (CET), excluding Italian public holidays. Requests received outside business hours are handled the next working day.
What to include in your request
- Email of the Veravox account involved.
- Business name and public link (e.g. veravox.app/r/your-business).
- Description of the issue and, if possible, a screenshot.
- Device and browser used.
Abuse reports
To report unlawful content, suspicious reviews or violations of our Terms, write to abuse@veravox.app including the page link and the reason.
Service status
In case of a widespread outage, real-time updates are published on our status page and communicated to subscribers by email.